Refund and Cancellation Policy
SignalDigest is a digital subscription. There is no physical product to return. This page explains cancellations and refunds.
1. Cancellations
You may cancel your subscription at any time. After cancellation, you keep access through the end of the paid billing period; you will not be charged for the next period. Cancel via the Stripe customer portal (if enabled for your checkout) or by emailing x0ptr0n1x@gmail.com from the address on your subscription.
2. Refunds
- Promo / first-month free: If your first period was $0 under a promo code, there is nothing to refund for that period.
- Within 7 days of a paid charge: If you are not satisfied, contact us within 7 days of the charge and we will refund that billing period in full (one goodwill refund per customer).
- After 7 days: Charges are generally non-refundable. You may still cancel to stop future renewals.
- Service outage: If we fail to deliver the Service for a material portion of a paid period due to our fault, contact us and we will refund or credit that period at our discretion.
3. How to request a refund
Email x0ptr0n1x@gmail.com with:
- The email on your subscription
- Approximate purchase or renewal date
- A short reason for the request
Approved refunds are issued to the original payment method via Stripe, typically within 5–10 business days depending on your bank or card issuer.
4. Chargebacks
Please contact us before filing a dispute with your bank so we can resolve the issue. Fraudulent chargebacks may result in termination of access.
5. Changes
We may update this policy from time to time. The “Last updated” date will change when we do.